Customs Duties & Taxes
All orders declined by the customer due to customs duties and taxes will not be eligible for a refund.
Duties and Taxes Responsibility
Customers are responsible for paying their local duties and taxes based on their shipping address. For a quick estimate, please use this tool: Simply Duty Import Calculator
(select 'clothing' as the product description).
This is especially relevant for European and UK customers.
Australian and United States customers can typically order up to $1,000 without incurring import tax.
Refunds and Shipping Costs
If you decline to pay your local duties or taxes:
Your order will be refunded minus the original shipping cost + return shipping
(i.e., shipping costs x2).
We urge you to carefully review our policies and the checkout prompts to avoid unexpected charges. This ensures a fair process for both you and our business.